The business was paying premium CPCs for competitive HVAC keywords but wasn't seeing consistent booked calls. Organic visibility was weak in nearby service areas, and the site didn't convert well on mobile. Between broad targeting and limited call tracking, the team couldn't confidently connect spend to revenue.
We built a local SEO foundation around service hubs and intent-driven service pages, targeting 'AC repair' and 'furnace repair' searches by neighborhood and priority areas. For paid search, we restructured campaigns to emphasize high-intent queries, improved ad scheduling to align with staffed hours, and strengthened negative keyword coverage to reduce wasted clicks. We also implemented call tracking to measure true lead volume and optimize toward booked jobs.